TO WHICH COUNTRIES DO MOXIE MICROMOBILITY PRODUCTS SHIP?

Moxie Micromobility ships to the United States and all European countries.

HOW LONG DOES IT TAKE FOR MOXIE MICROMOBILITY PRODUCTS TO ARRIVE AFTER PURCHASE CONFIRMATION?

The shipping time for Moxie products varies depending on the destination country but typically ranges from 7 to 10 working days. You will receive a tracking number to monitor the progress of your shipment.

WHAT SHIPPING CARRIERS DO YOU USE FOR DELIVERIES?

We collaborate with reputable shipping carriers to ensure the secure and timely delivery of your Moxie products. Specific carrier details will be provided in your order confirmation.

DO YOU OFFER INTERNATIONAL SHIPPING OUTSIDE THE UNITED STATES AND EUROPE?

Currently, we primarily serve to customers in the United States and European countries. For international shipping beyond these regions, please contact our customer support for further assistance at [email protected].

WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED OR WITH MISSING PARTS?

If your order arrives in less than perfect condition or with missing components, please contact our customer support immediately at [email protected]. We will work to resolve the issue and ensure you receive the correct items.

WHAT IS THE COST OF SHIPPING FOR ORDERS WITHIN THE UNITED STATES AND EUROPE?

Shipping costs vary depending on the size and weight of your order, as well as the destination. You can view the shipping cost during the checkout process before finalizing your purchase.

CAN I CHANGE THE SHIPPING ADDRESS AFTER I’VE PLACED MY ORDER?

If you need to update the shipping address for your order, please contact our customer support as soon as possible at [email protected]. We will make every effort to accommodate your request, but changes may be limited once the order has been processed.

WHAT HAPPENS IF MY ORDER IS DELAYED OR TAKES LONGER TO ARRIVE THAN EXPECTED?

While we strive for timely delivery, shipping delays can occasionally occur due to unforeseen circumstances. If your order is delayed, we apologize for any inconvenience and recommend contacting our customer support for updates and assistance at [email protected].