Battery

Battery

Frequently asked questions about the battery of Moxie Electric Scooters

HOW LONG DOES IT TAKE TO FULLY CHARGE A MOXIE ELECTRIC SCOOTER BATTERY?

The charging time for a Moxie electric scooter battery depends on its current charge level and the charger’s power output. On average, it takes approximately 4 to 6 hours to fully charge a depleted battery.

 

CAN I USE A THIRD-PARTY CHARGER TO CHARGE MY MOXIE ELECTRIC SCOOTER?

It’s strongly recommended to use the charger provided by Moxie for your electric scooter. Using third-party chargers may not be compatible with your scooter’s battery and could potentially damage it. Always ensure that you are using the correct and approved charging equipment.

 

WHAT SHOULD I DO IF I NOTICE A SIGNIFICANT DROP IN BATTERY PERFORMANCE?

If you experience a noticeable decrease in your Moxie electric scooter’s battery performance, such as reduced range or shorter ride times, contact Moxie customer support at [email protected] or visit an authorized service center for a battery health check. It’s essential to address any battery issues promptly to maintain optimal scooter performance.

 

HOW DO I STORE MY MOXIE ELECTRIC SCOOTER DURING EXTENDED PERIODS OF INACTIVITY?

If you plan to store your Moxie electric scooter for an extended period, it’s advisable to store it in a cool, dry place with a battery charge level of around 40% to 50%. Remember to recharge the battery at least once every 30 days to prevent damage due to prolonged inactivity.

 

WHAT SAFETY PRECAUTIONS SHOULD I TAKE WHEN HANDLING MY MOXIE ELECTRIC SCOOTER BATTERY?

When handling your scooter’s battery, follow safety guidelines provided in the owner’s manual. Always use appropriate safety gear, such as gloves and eye protection, when working with the battery. Ensure that the battery and charger connections are clean and free of debris to maintain safe and efficient charging.

 

CAN I USE MY MOXIE ELECTRIC SCOOTER IN EXTREME WEATHER CONDITIONS?

Moxie electric scooters are designed for use in typical weather conditions. However, it’s advisable to avoid extreme weather conditions, such as rain, snow, or extremely high or low temperatures, as these can affect the scooter’s performance and battery life. Riding in such conditions may also pose safety risks.

 

CAN I CHARGE MY MOXIE ELECTRIC SCOOTER OUTDOORS?

While it’s generally safe to charge your Moxie electric scooter outdoors, it’s recommended to do so in a covered area or using a weatherproof charging station to protect the battery and charger from exposure to the elements. Avoid charging in extreme weather conditions to ensure the safety and longevity of your scooter’s components.


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