{"id":18399,"date":"2023-01-20T10:01:57","date_gmt":"2023-01-20T10:01:57","guid":{"rendered":"https:\/\/moxiemicromobility.com\/returns-policy\/"},"modified":"2023-05-19T10:55:33","modified_gmt":"2023-05-19T10:55:33","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/moxiemicromobility.com\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"

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Politique de retour<\/h1>\n

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<\/div>[vc_column_text]Cette politique de retour garantit que nos clients b\u00e9n\u00e9ficient d’une exp\u00e9rience d’achat premium et d’une satisfaction. Si, pour quelque raison que ce soit, vous n’\u00eates pas satisfait de votre trottinette \u00e9lectrique Moxie, vous pouvez \u00eatre \u00e9ligible \u00e0 un retour \u00e0 vos frais.<\/p>\n

Moxie Micromobility propose des retours pour les produits ind\u00e9sirables dans les 14 jours suivant la date d’achat, \u00e0 condition que le produit n’ait pas \u00e9t\u00e9 utilis\u00e9 et qu’il soit dans le m\u00eame \u00e9tat que lors de sa livraison, sans aucun dommage et avec son emballage d’origine complet. Veuillez noter qu’il y a une \u00e9tiquette sur la roue arri\u00e8re de la trottinette \u00e9lectrique Moxie. Si cette \u00e9tiquette est retir\u00e9e, la trottinette est consid\u00e9r\u00e9e comme utilis\u00e9e. Si la trottinette \u00e9lectrique Moxie ne r\u00e9pond \u00e0 aucun des points mentionn\u00e9s, Moxie Micromobility se r\u00e9serve le droit de refuser le retour.<\/p>\n

Veuillez noter que les frais de livraison ne sont pas remboursables dans tous les cas.<\/p>\n

Pour initier une demande de retour, il est obligatoire d’envoyer une demande de retour par e-mail \u00e0 support@moxiemicromobility.com<\/a> avant de renvoyer le produit.<\/p>\n

Une fois que la trottinette \u00e9lectrique Moxie est re\u00e7ue, elle fera l’objet d’un examen pour d\u00e9terminer si elle est conforme \u00e0 la politique de retour. Apr\u00e8s ce processus, Moxie Micromobility vous informera de l’acceptation ou du rejet de la trottinette \u00e9lectrique Moxie.<\/p>\n

Si la trottinette \u00e9lectrique Moxie est accept\u00e9e, vous recevrez une notification et un remboursement dans les 14 jours suivant l’utilisation du m\u00eame mode de paiement que celui utilis\u00e9 pour l’achat.<\/p>\n

Si la trottinette \u00e9lectrique Moxie est rejet\u00e9e, vous recevrez une notification expliquant la raison du rejet. La trottinette \u00e9lectrique Moxie peut vous \u00eatre renvoy\u00e9e une fois que les frais de livraison sont couverts.<\/p>\n

Moxie Micromobility garantit que la trottinette \u00e9lectrique est exempte de d\u00e9fauts de mat\u00e9riaux et de fabrication et qu’elle fonctionnera conform\u00e9ment aux normes de qualit\u00e9 de l’industrie. Par cons\u00e9quent, aucun retour de produit ne sera accept\u00e9 \u00e0 moins d’\u00eatre sous garantie et conforme \u00e0 vos exigences.<\/p>\n

Pour les produits achet\u00e9s aupr\u00e8s d’un partenaire officiel de Moxie, vous devez contacter le revendeur pour initier le processus. Cette politique ne s’applique pas aux produits achet\u00e9s via des canaux non officiels qui n’ont pas \u00e9t\u00e9 approuv\u00e9s par Moxie Micromobility.[\/vc_column_text]

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Informations suppl\u00e9mentaires<\/h4>\n

Moxie Micromobility s’efforce de fournir des produits de la plus haute qualit\u00e9 avec un service client exceptionnel. Si vous avez des questions ou des pr\u00e9occupations concernant cette politique de retour, veuillez contacter l’\u00e9quipe du service client\u00e8le de Moxie ou envoyer un e-mail \u00e0 support@moxiemicromobility.com.<\/p>\n

Nous serons heureux de vous aider.[\/vc_column_text]

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SUIVEZ-NOUS<\/a><\/h6>\n

@moxiemicromobility<\/a><\/p>\n

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[vc_row][vc_column][vc_column_text] Politique de retour [\/vc_column_text][vc_column_text]Cette politique de retour garantit que nos clients b\u00e9n\u00e9ficient d’une exp\u00e9rience d’achat premium et d’une satisfaction. Si, pour quelque raison que ce soit, vous n’\u00eates pas<\/p>\n","protected":false},"author":1,"featured_media":17694,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-custom-with-header.php","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"yoast_head":"\nPolitique de retour - Moxie Micromobility<\/title>\n<meta name=\"description\" content=\"Cette politique de retour garantit \u00e0 nos clients une exp\u00e9rience d'achat et une satisfaction de premier ordre.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moxiemicromobility.com\/fr\/politique-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour - 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