{"id":18400,"date":"2023-01-20T10:01:57","date_gmt":"2023-01-20T10:01:57","guid":{"rendered":"https:\/\/moxiemicromobility.com\/returns-policy\/"},"modified":"2023-05-19T10:58:12","modified_gmt":"2023-05-19T10:58:12","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/moxiemicromobility.com\/es\/politica-de-devoluciones\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"<p>[vc_row][vc_column]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"100\" data-normal_resolution=\"1024\" data-normal_size=\"100\" data-tablet_resolution=\"800\" data-tablet_size=\"100\" data-mobile_resolution=\"480\" data-mobile_size=\"100\" style=\"height: 100px;\"><\/div>[vc_column_text]<\/p>\n<h1>Pol\u00edtica de devoluciones<\/h1>\n<p>[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"40\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"40\" data-mobile_resolution=\"480\" data-mobile_size=\"40\" style=\"height: 40px;\"><\/div>[vc_column_text]Esta Pol\u00edtica de Devoluci\u00f3n garantiza que nuestros clientes tengan una experiencia de compra premium y satisfacci\u00f3n. Si por alguna raz\u00f3n no est\u00e1s satisfecho con tu patinete el\u00e9ctrico Moxie, es posible que puedas devolverlo asumiendo los costos correspondientes.<\/p>\n<p>Moxie Micromobility ofrece devoluciones para productos no deseados dentro de los 14 d\u00edas posteriores a la fecha de compra, con la condici\u00f3n esencial de que el producto no haya sido utilizado y est\u00e9 en exactamente las mismas condiciones en las que fue entregado, sin ning\u00fan da\u00f1o y con su embalaje original completo. Ten en cuenta que hay una etiqueta en la rueda trasera del patinete el\u00e9ctrico Moxie. Si se retira esta etiqueta, el patinete se considera utilizado. Si el patinete el\u00e9ctrico Moxie no cumple con alguno de los puntos mencionados, Moxie Micromobility se reserva el derecho de rechazar la devoluci\u00f3n.<\/p>\n<p>Ten en cuenta que los gastos de env\u00edo no son reembolsables en ning\u00fan caso.<\/p>\n<p>Para iniciar una solicitud de devoluci\u00f3n, es obligatorio enviar una solicitud de devoluci\u00f3n por correo electr\u00f3nico a <a href=\"mailto:support@moxiemicromobility.com\">support@moxiemicromobility.com<\/a> antes de devolver el producto.<\/p>\n<p>Una vez que se reciba el patinete el\u00e9ctrico Moxie, se someter\u00e1 a un examen para determinar si cumple con la pol\u00edtica de devoluci\u00f3n. Despu\u00e9s de este proceso, Moxie Micromobility te informar\u00e1 sobre la aceptaci\u00f3n o el rechazo del patinete el\u00e9ctrico Moxie.<\/p>\n<p>Si el patinete el\u00e9ctrico Moxie es aceptado, recibir\u00e1s una notificaci\u00f3n y un reembolso dentro de los 14 d\u00edas naturales, utilizando el mismo m\u00e9todo de pago que se utiliz\u00f3 para completar la compra.<\/p>\n<p>Si el patinete el\u00e9ctrico Moxie es rechazado, recibir\u00e1s una notificaci\u00f3n explicando el motivo del rechazo. El patinete el\u00e9ctrico Moxie puede ser enviado de vuelta una vez que se cubran los gastos de env\u00edo.<\/p>\n<p>Moxie Micromobility garantiza que el patinete el\u00e9ctrico est\u00e1 libre de defectos en materiales y mano de obra y funcionar\u00e1 de acuerdo con los est\u00e1ndares de calidad de la industria. Por lo tanto, no se aceptar\u00e1n devoluciones de productos a menos que est\u00e9n bajo garant\u00eda y cumplan con tus requisitos.<\/p>\n<p>Para productos comprados a trav\u00e9s de un Socio Oficial de Moxie, debes contactar al minorista para iniciar el proceso. Esta pol\u00edtica no se aplica a productos comprados a trav\u00e9s de canales no oficiales que no hayan sido aprobados por Moxie Micromobility.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"40\" data-normal_resolution=\"1024\" data-normal_size=\"40\" data-tablet_resolution=\"800\" data-tablet_size=\"40\" data-mobile_resolution=\"480\" data-mobile_size=\"40\" style=\"height: 40px;\"><\/div>[vc_column_text]<\/p>\n<h4>Informaci\u00f3n adicional<\/h4>\n<p>En Moxie Micromobility nos esforzamos por ofrecer productos de la m\u00e1s alta calidad con un servicio al cliente excepcional. Si tienes alguna pregunta o inquietud acerca de esta Pol\u00edtica de Devoluci\u00f3n, por favor, contacta con nuestro equipo de Atenci\u00f3n al Cliente de Moxie o env\u00eda un correo electr\u00f3nico a support@moxiemicromobility.com.<\/p>\n<p>Estaremos encantados de ayudarte.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"100\" data-normal_resolution=\"1024\" data-normal_size=\"100\" data-tablet_resolution=\"800\" data-tablet_size=\"100\" data-mobile_resolution=\"480\" data-mobile_size=\"100\" style=\"height: 100px;\"><\/div>[\/vc_column][\/vc_row][vc_row force_equal_height_columns=\u00bbmain_row\u00bb dfd_row_config=\u00bbfull_width_content\u00bb mobile_destroy_equal_heights=\u00bbyes\u00bb][vc_column width=\u00bb1\/6&#8243; col_shadow=\u00bbbox_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)\u00bb col_shadow_hover=\u00bbbox_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)\u00bb]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"20\" data-normal_resolution=\"1024\" data-normal_size=\"20\" data-tablet_resolution=\"800\" data-tablet_size=\"20\" data-mobile_resolution=\"480\" data-mobile_size=\"20\" style=\"height: 20px;\"><\/div>[vc_single_image image=\u00bb11780&#8243; img_size=\u00bbfull\u00bb alignment=\u00bbcenter\u00bb img_link_target=\u00bb_blank\u00bb onclick=\u00bbcustom_link\u00bb link=\u00bbhttps:\/\/www.instagram.com\/moxiemicromobility\/\u00bb]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"20\" data-normal_resolution=\"1024\" data-normal_size=\"20\" data-tablet_resolution=\"800\" data-tablet_size=\"20\" data-mobile_resolution=\"480\" data-mobile_size=\"20\" style=\"height: 20px;\"><\/div>[vc_column_text]<\/p>\n<h6 style=\"text-align: center;\"><a href=\"https:\/\/www.instagram.com\/moxiemicromobility\/\" target=\"_blank\" rel=\"noopener\">S\u00cdGUENOS<\/a><\/h6>\n<p style=\"text-align: center; font-size: 12px; line-height: 20px;\"><a style=\"font-size: 12px; line-height: 20px;\" href=\"https:\/\/www.instagram.com\/moxiemicromobility\/\" target=\"_blank\" rel=\"noopener\">@moxiemicromobility<\/a><\/p>\n<p>[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"20\" data-normal_resolution=\"1024\" data-normal_size=\"20\" data-tablet_resolution=\"800\" data-tablet_size=\"20\" data-mobile_resolution=\"480\" data-mobile_size=\"20\" style=\"height: 20px;\"><\/div>[\/vc_column][vc_column width=\u00bb5\/6&#8243; col_shadow=\u00bbbox_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)\u00bb col_shadow_hover=\u00bbbox_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)\u00bb][vc_raw_html]W2luc3RhZ3JhbS1mZWVkXQ==[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Pol\u00edtica de devoluciones [\/vc_column_text][vc_column_text]Esta Pol\u00edtica de Devoluci\u00f3n garantiza que nuestros clientes tengan una experiencia de compra premium y satisfacci\u00f3n. Si por alguna raz\u00f3n no est\u00e1s satisfecho con tu patinete<\/p>\n","protected":false},"author":1,"featured_media":17695,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-custom-with-header.php","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de devoluciones - Moxie Micromobility<\/title>\n<meta name=\"description\" content=\"Esta pol\u00edtica de devoluciones garantiza a nuestros clientes una experiencia de compra y satisfacci\u00f3n de primera calidad.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moxiemicromobility.com\/es\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devoluciones - 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