{"id":19475,"date":"2022-06-02T10:34:58","date_gmt":"2022-06-02T10:34:58","guid":{"rendered":"https:\/\/moxiemicromobility.com\/preguntas-frecuentes\/"},"modified":"2023-09-20T11:38:28","modified_gmt":"2023-09-20T11:38:28","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/","title":{"rendered":"Preguntas Frecuentes"},"content":{"rendered":"<p>[vc_row bg_check=&#8221;row-background-dark&#8221; dfd_enable_overlay=&#8221;&#8221; css=&#8221;.vc_custom_1632228151491{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; responsive_styles=&#8221;padding_left_desktop:20|padding_right_desktop:20|padding_left_mobile:20|padding_right_mobile:20&#8243;]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"100\" data-normal_resolution=\"1024\" data-normal_size=\"100\" data-tablet_resolution=\"800\" data-tablet_size=\"100\" data-mobile_resolution=\"480\" data-mobile_size=\"100\" style=\"height: 100px;\"><\/div>[vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Preguntas Frecuentes<\/h1>\n<p>[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"15\" data-normal_resolution=\"1024\" data-normal_size=\"15\" data-tablet_resolution=\"800\" data-tablet_size=\"15\" data-mobile_resolution=\"480\" data-mobile_size=\"15\" style=\"height: 15px;\"><\/div>[vc_column_text]<\/p>\n<h6 style=\"text-align: center;\"><span class=\"degrade-text\">Preguntas frecuentes sobre los patinetes el\u00e9ctricos Moxie<\/span><\/h6>\n<p style=\"text-align: center;\">En esta secci\u00f3n encontrar\u00e1s las preguntas m\u00e1s frecuentes de nuestra comunidad sobre los patinetes el\u00e9ctricos Moxie. Por favor, selecciona un tema en el men\u00fa para consultar tus dudas. Si sigues teniendo alguna pregunta sobre Moxie o nuestros patinetes el\u00e9ctricos, tambi\u00e9n puedes contactarnos a trav\u00e9s de nuestro <a href=\"https:\/\/moxiemicromobility.com\/es-usa\/contactar-con-moxie\/\">formulario de contacto<\/a>.<\/p>\n<p>[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"50\" data-tablet_resolution=\"800\" data-tablet_size=\"50\" data-mobile_resolution=\"480\" data-mobile_size=\"50\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row bg_check=&#8221;row-background-dark&#8221; dfd_enable_overlay=&#8221;&#8221; css=&#8221;.vc_custom_1632228151491{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; responsive_styles=&#8221;padding_left_desktop:20|padding_right_desktop:20|padding_left_mobile:20|padding_right_mobile:20&#8243; css=&#8221;.vc_custom_1654167090486{padding: 25px !important;background-color: #191919 !important;border: 25px solid #000000 !important;}&#8221;]<div id=\"idinfobox6a1cb205ca833\" class=\"dfd-info-box clearfix style-01 layout-01  idinfobox6a1cb205ca833 text-center\" ><div class=\"dfd-animate-container\"><div class=\"icon-wrapper\"><div class=\"module-icon\" ><div class=\"hover-layer\" ><\/div><i class=\"featured-icon dfd-icon-trolley_check dfd_icon_set-icon-trolley_check\" style=\"font-size:50px; color:#b89a64; opacity:1;\" data-hover=\"#ffffff\"><\/i><\/div><\/div><h6 class=\"info-box-title \" style=\"\">Pedidos<\/h6><div class=\"description\" style=\"\"><\/div><a href=\"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/pedidos\/\" title=\"Pedidos\"  class=\"full-box-link\"><\/a>\t\t\t\t\t<script>\r\n\t\t\t\t\t\t(function($){\r\n\t\t\t\t\t\t\t$('head').append('<style type=\"text\/css\"> .idinfobox6a1cb205ca833:hover .module-icon i {color: #ffffff !important;}<\/style>');\r\n\t\t\t\t\t\t})(jQuery)\r\n\t\t\t\t\t<\/script>\r\n\r\n\t\t\t\t<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1654167117483{padding: 25px !important;background-color: #191919 !important;border: 25px solid #000000 !important;}&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div id=\"idinfobox6a1cb205ca933\" class=\"dfd-info-box clearfix style-01 layout-01  idinfobox6a1cb205ca933 text-center\" ><div class=\"dfd-animate-container\"><div class=\"icon-wrapper\"><div class=\"module-icon\" ><div class=\"hover-layer\" ><\/div><i class=\"featured-icon dfd-icon-ATM_money dfd_icon_set-icon-ATM_money\" style=\"font-size:50px; color:#b89a64; opacity:1;\" data-hover=\"#ffffff\"><\/i><\/div><\/div><h6 class=\"info-box-title \" style=\"\">Pagos<\/h6><div class=\"description\" style=\"\"><\/div><a href=\"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/pagos\/\" title=\"Pagos\"  class=\"full-box-link\"><\/a>\t\t\t\t\t<script>\r\n\t\t\t\t\t\t(function($){\r\n\t\t\t\t\t\t\t$('head').append('<style type=\"text\/css\"> .idinfobox6a1cb205ca933:hover .module-icon i {color: #ffffff !important;}<\/style>');\r\n\t\t\t\t\t\t})(jQuery)\r\n\t\t\t\t\t<\/script>\r\n\r\n\t\t\t\t<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1654167131072{padding: 25px !important;background-color: #191919 !important;border: 25px solid #000000 !important;}&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div id=\"idinfobox6a1cb205ca9f0\" class=\"dfd-info-box clearfix style-01 layout-01  idinfobox6a1cb205ca9f0 text-center\" ><div class=\"dfd-animate-container\"><div class=\"icon-wrapper\"><div class=\"module-icon\" ><div class=\"hover-layer\" ><\/div><i class=\"featured-icon dfd-icon-car_express dfd_icon_set-icon-car_express\" style=\"font-size:50px; color:#b89a64; opacity:1;\" data-hover=\"#ffffff\"><\/i><\/div><\/div><h6 class=\"info-box-title \" style=\"\">Env\u00edos<\/h6><div class=\"description\" style=\"\"><\/div><a href=\"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/envios\/\" title=\"Env\u00edos\"  class=\"full-box-link\"><\/a>\t\t\t\t\t<script>\r\n\t\t\t\t\t\t(function($){\r\n\t\t\t\t\t\t\t$('head').append('<style type=\"text\/css\"> .idinfobox6a1cb205ca9f0:hover .module-icon i {color: #ffffff !important;}<\/style>');\r\n\t\t\t\t\t\t})(jQuery)\r\n\t\t\t\t\t<\/script>\r\n\r\n\t\t\t\t<\/div><\/div>[\/vc_column][\/vc_row][vc_row bg_check=&#8221;row-background-dark&#8221; dfd_enable_overlay=&#8221;&#8221; css=&#8221;.vc_custom_1632228151491{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; responsive_styles=&#8221;padding_left_desktop:20|padding_right_desktop:20|padding_left_mobile:20|padding_right_mobile:20&#8243; css=&#8221;.vc_custom_1654167090486{padding: 25px !important;background-color: #191919 !important;border: 25px solid #000000 !important;}&#8221;]<div id=\"idinfobox6a1cb205caaaa\" class=\"dfd-info-box clearfix style-01 layout-01  idinfobox6a1cb205caaaa text-center\" ><div class=\"dfd-animate-container\"><div class=\"icon-wrapper\"><div class=\"module-icon\" ><div class=\"hover-layer\" ><\/div><i class=\"featured-icon dfd-icon-ribbon dfd_icon_set-icon-ribbon\" style=\"font-size:50px; color:#b89a64; opacity:1;\" data-hover=\"#ffffff\"><\/i><\/div><\/div><h6 class=\"info-box-title \" style=\"\">Test drive<\/h6><div class=\"description\" style=\"\"><\/div><a href=\"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/test-drive\/\" title=\"Test drive\"  class=\"full-box-link\"><\/a>\t\t\t\t\t<script>\r\n\t\t\t\t\t\t(function($){\r\n\t\t\t\t\t\t\t$('head').append('<style type=\"text\/css\"> .idinfobox6a1cb205caaaa:hover .module-icon i {color: #ffffff !important;}<\/style>');\r\n\t\t\t\t\t\t})(jQuery)\r\n\t\t\t\t\t<\/script>\r\n\r\n\t\t\t\t<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1654167117483{padding: 25px !important;background-color: #191919 !important;border: 25px solid #000000 !important;}&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div id=\"idinfobox6a1cb205cab62\" class=\"dfd-info-box clearfix style-01 layout-01  idinfobox6a1cb205cab62 text-center\" ><div class=\"dfd-animate-container\"><div class=\"icon-wrapper\"><div class=\"module-icon\" ><div class=\"hover-layer\" ><\/div><i class=\"featured-icon dfd-icon-delivery_2 dfd_icon_set-icon-delivery_2\" style=\"font-size:50px; color:#b89a64; opacity:1;\" data-hover=\"#ffffff\"><\/i><\/div><\/div><h6 class=\"info-box-title \" style=\"\">Garant\u00eda<\/h6><div class=\"description\" style=\"\"><\/div><a href=\"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/garantia\/\" title=\"Garant\u00eda\"  class=\"full-box-link\"><\/a>\t\t\t\t\t<script>\r\n\t\t\t\t\t\t(function($){\r\n\t\t\t\t\t\t\t$('head').append('<style type=\"text\/css\"> .idinfobox6a1cb205cab62:hover .module-icon i {color: #ffffff !important;}<\/style>');\r\n\t\t\t\t\t\t})(jQuery)\r\n\t\t\t\t\t<\/script>\r\n\r\n\t\t\t\t<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1654167131072{padding: 25px !important;background-color: #191919 !important;border: 25px solid #000000 !important;}&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div id=\"idinfobox6a1cb205cac19\" class=\"dfd-info-box clearfix style-01 layout-01  idinfobox6a1cb205cac19 text-center\" ><div class=\"dfd-animate-container\"><div class=\"icon-wrapper\"><div class=\"module-icon\" ><div class=\"hover-layer\" ><\/div><i class=\"featured-icon dfd-icon-battery dfd_icon_set-icon-battery\" style=\"font-size:50px; color:#b89a64; opacity:1;\" data-hover=\"#ffffff\"><\/i><\/div><\/div><h6 class=\"info-box-title \" style=\"\">Bater\u00eda<\/h6><div class=\"description\" style=\"\"><\/div><a href=\"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/bateria\/\" title=\"Bater\u00eda\"  class=\"full-box-link\"><\/a>\t\t\t\t\t<script>\r\n\t\t\t\t\t\t(function($){\r\n\t\t\t\t\t\t\t$('head').append('<style type=\"text\/css\"> .idinfobox6a1cb205cac19:hover .module-icon i {color: #ffffff !important;}<\/style>');\r\n\t\t\t\t\t\t})(jQuery)\r\n\t\t\t\t\t<\/script>\r\n\r\n\t\t\t\t<\/div><\/div>[\/vc_column][\/vc_row][vc_row bg_check=&#8221;row-background-dark&#8221; dfd_enable_overlay=&#8221;&#8221; css=&#8221;.vc_custom_1632228151491{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; responsive_styles=&#8221;padding_left_desktop:20|padding_right_desktop:20|padding_left_mobile:20|padding_right_mobile:20&#8243; css=&#8221;.vc_custom_1654167090486{padding: 25px !important;background-color: #191919 !important;border: 25px solid #000000 !important;}&#8221;]<div id=\"idinfobox6a1cb205cace3\" class=\"dfd-info-box clearfix style-01 layout-01  idinfobox6a1cb205cace3 text-center\" ><div class=\"dfd-animate-container\"><div class=\"icon-wrapper\"><div class=\"module-icon\" ><div class=\"hover-layer\" ><\/div><i class=\"featured-icon dfd-icon-settings_22 dfd_icon_set-icon-settings_22\" style=\"font-size:50px; color:#b89a64; opacity:1;\" data-hover=\"#ffffff\"><\/i><\/div><\/div><h6 class=\"info-box-title \" style=\"\">Recambios<\/h6><div class=\"description\" style=\"\"><\/div><a href=\"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/recambios\/\" title=\"Recambios\"  class=\"full-box-link\"><\/a>\t\t\t\t\t<script>\r\n\t\t\t\t\t\t(function($){\r\n\t\t\t\t\t\t\t$('head').append('<style type=\"text\/css\"> .idinfobox6a1cb205cace3:hover .module-icon i {color: #ffffff !important;}<\/style>');\r\n\t\t\t\t\t\t})(jQuery)\r\n\t\t\t\t\t<\/script>\r\n\r\n\t\t\t\t<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1654167117483{padding: 25px !important;background-color: #191919 !important;border: 25px solid #000000 !important;}&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; 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data-mobile_resolution=\"480\" data-mobile_size=\"20\" style=\"height: 20px;\"><\/div>[vc_single_image image=&#8221;2060&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; img_link_target=&#8221;_blank&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/www.instagram.com\/moxiemicromobility\/&#8221;]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"20\" data-normal_resolution=\"1024\" data-normal_size=\"20\" data-tablet_resolution=\"800\" data-tablet_size=\"20\" data-mobile_resolution=\"480\" data-mobile_size=\"20\" style=\"height: 20px;\"><\/div>[vc_column_text]<\/p>\n<h6 style=\"text-align: center;\"><a href=\"https:\/\/www.instagram.com\/moxiemicromobility\/\" target=\"_blank\" rel=\"noopener\">S\u00cdGUENOS<\/a><\/h6>\n<p style=\"text-align: center; font-size: 12px; line-height: 20px;\"><a style=\"font-size: 12px; line-height: 20px;\" href=\"https:\/\/www.instagram.com\/moxiemicromobility\/\" target=\"_blank\" rel=\"noopener\">@moxiemicromobility<\/a><\/p>\n<p>[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"20\" data-normal_resolution=\"1024\" data-normal_size=\"20\" data-tablet_resolution=\"800\" data-tablet_size=\"20\" data-mobile_resolution=\"480\" data-mobile_size=\"20\" style=\"height: 20px;\"><\/div>[\/vc_column][vc_column width=&#8221;5\/6&#8243; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;][vc_raw_html]W2luc3RhZ3JhbS1mZWVkXQ==[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_check=&#8221;row-background-dark&#8221; dfd_enable_overlay=&#8221;&#8221; css=&#8221;.vc_custom_1632228151491{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; responsive_styles=&#8221;padding_left_desktop:20|padding_right_desktop:20|padding_left_mobile:20|padding_right_mobile:20&#8243;][vc_column_text] Preguntas Frecuentes [\/vc_column_text][vc_column_text] Preguntas frecuentes sobre los patinetes el\u00e9ctricos Moxie En esta secci\u00f3n encontrar\u00e1s las preguntas<\/p>\n","protected":false},"author":1,"featured_media":18987,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-custom-with-header.php","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Preguntas Frecuentes - Moxie Micromobility<\/title>\n<meta name=\"description\" content=\"En esta secci\u00f3n encontrar\u00e1s las preguntas m\u00e1s frecuentes de nuestra comunidad sobre los patinetes el\u00e9ctricos Moxie.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moxiemicromobility.com\/es-usa\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta 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